How to Contact Support


If you need help with LoveJournal, our support team is here for you! Here’s how to reach out and get the assistance you need:

📬 Ways to Contact Support

  • In-App Support:

    Click the help or chat icon in the app to send a message directly to our team.

  • Email:

    Send an email to support@lovejournal.com with your question or issue.

  • Help Center:

    Browse articles and FAQs in the LoveJournal Knowledge Base for quick answers.

📝 What Information to Include

To help us resolve your issue quickly, please include:

  • The email address on your account
  • A detailed description of your question or problem
  • Any relevant screenshots or error messages
  • The device and browser you’re using (if applicable)

⏱️ When to Expect a Response

  • Our team typically responds within 1 business day.
  • For urgent issues (like account access or billing problems), we prioritize your request.

Pro Tip

Check the Knowledge Base first—many common questions are answered there and you might get a faster solution!

We’re here to help you get the most out of LoveJournal.

Don’t hesitate to reach out!

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