Not Receiving Verification or Reset Emails
If you’re not getting important emails from LoveJournal (like verification or password reset links), here’s how to fix it:
📬 Check Your Spam or Junk Folder
- Sometimes, emails from LoveJournal may end up in your spam or junk folder.
- Mark the email as “Not Spam” to ensure future messages go to your inbox.
✏️ Double-Check Your Email Address
- Make sure you entered your email correctly—typos are a common cause of missing emails.
- If you signed up with a different email, try logging in with that address.
🔄 Resend the Email
- On the login or sign-up page, click Resend Verification or Resend Reset Email.
- Wait a few minutes and check your inbox again.
⚙️ Check Email Filters and Settings
- Make sure your email provider isn’t blocking messages from LoveJournal.
- Add “noreply@lovejournal.com” and “support@lovejournal.com” to your contacts or safe sender list.
🕒 Wait a Few Minutes
- Sometimes, emails can be delayed. Wait 5–10 minutes and refresh your inbox.
🛠️ Still Not Receiving Emails?
- Try using a different email address if possible.
- Contact Support with your account details and we’ll help you verify your account or reset your password manually.
Tip:
Always check your spam/junk folder first—it’s the most common reason for missing emails!