Reporting a Security Issue


Your safety and privacy are our top priorities. If you ever notice suspicious activity or believe your account or data may be at risk, please let us know right away.

🚨 When to Report a Security Issue

  • You notice unauthorized changes to your account or journal entries.
  • You receive emails about password changes or logins you didn’t make.
  • You suspect someone else has accessed your account.
  • You find a bug or vulnerability in the app.

đź“ť How to Report a Security Issue

  1. Contact Support Immediately

    • Visit our Contact Support page or email us at support@lovejournal.com.

      Provide Details

    • Describe the issue clearly.
    • Include any relevant screenshots, error messages, or suspicious emails.

    • Let us know when you first noticed the problem.

      Take Immediate Action

    • Change your password right away.
    • Enable two-factor authentication (if available).
    • Log out of all devices if you suspect unauthorized access.

What Happens Next?

  • Our team will investigate your report as a top priority.
  • We may contact you for more information to help resolve the issue.
  • We’ll keep you updated on the status and let you know when it’s resolved.

Your Security Matters

We take every report seriously and are committed to keeping LoveJournal a safe, private space for all users.

If you have any concerns, don’t hesitate to reach out.

Your trust is important to us!

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