Troubleshooting Insights

If your insights seem off, are missing, or you encounter an error, don’t worry—here’s how to get things back on track.

🛠️ Common Issues & Solutions

1. My Insights Aren’t Updating

• Solution: Make sure you’ve logged new dates or updated your profile. Then, click the Generate Insights button in the Insights tab.
• Tip: The more data you provide (dates, tags, ratings), the more accurate your insights will be.

2. I See an Error Message

• Solution: Try refreshing the page and generating insights again.
• Check Your Internet: A slow or unstable connection can cause errors.
• Still not working? Log out and log back in, or clear your browser cache.

3. My Insights Don’t Match My Experience

• Solution: Review your recent entries for missing or incorrect information. Edit any entries as needed, then regenerate insights.
• Remember: The AI can only analyze the data you provide—be as detailed and honest as possible.

4. Insights Are Missing or Blank

• Solution: If you’re a new user or haven’t logged many dates yet, you may need to add more entries before insights appear.

When to Contact Support

If you’ve tried the steps above and still have issues:

• Visit our Contact Support page.
• Provide details about the problem (screenshots help!).
• We’ll help you resolve it as quickly as possible.

Pro Tip

Check for app updates or announcements—sometimes new features or fixes are released that improve insights.

Your growth matters!

If you ever feel stuck, our team is here to help you get the most out of LoveJournal.